front desk manager, hotel

Overview

Languages

English

Education

• College/CEGEP

Experience

2 years to less than 3 years

Work setting

• Hotel, motel, resort

Work Conditions

On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Address customers' complaints or concerns
• Establish work schedules
• Manage events