Front Desk Manager

Best Western Plus Merritt Hotel; Merritt; On-site; Full time

Job description

Volunteer Experience Work Experience Work & Career

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Experience
1 year to less than 2 years

Wage: 40.00 hourly / 40 hours per week

Vacancy: 1

On site
Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare marketing plans
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events

Additional information

• Work conditions and physical capabilities
• Attention to detail

Personal suitability

• Excellent oral communication

Location: 3969 Crawford Ave Merritt, BC V1K 0A4