front desk manager

Employment and Social Development Canada; Guelph; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Front Desk Manager to oversee daily operations at a premier location. This role involves developing policies, managing staff, and ensuring exceptional customer service. With a focus on client satisfaction and operational efficiency, the ideal candidate will bring strong communication skills and a proactive approach to problem-solving. Join a dynamic team where your contributions will directly impact guest experiences and operational success. If you thrive in a fast-paced environment and are passionate about hospitality, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in a managerial role in a hospitality setting.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit, supervise, and conduct performance reviews for staff.
• Prepare budgets and monitor revenues and expenses.

Skills

Client focus

Interpersonal skills

Oral communication

Written communication

Flexibility

Initiative

Team player

Education

College/CEGEP

Job description

Posted onMay 08, 2025 by Employer details Super8 Guelph

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Job details

front desk manager

Posted onMay 08, 2025 by Employer details Super8 Guelph

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Job details

Education: College/CEGEP. Work setting: Hotel, motel, resort. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Develop and implement business plans. Establish work schedules. Manage events. Organize and maintain inventory. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Experience: 3 years to less than 5 years. Support for newcomers and refugees: Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people.

• Location Guelph , ON
• Workplace information On site
• Salary $ 38.00 HOUR hourly / 35 hours per week
• Terms of employment Permanent employment Full time
• Day, Evening, Morning
• Starts as soon as possible
• vacancies 1 vacancy
• Source Job Bank #3302471

• Guelph, ON

Overview

Languages

English

Education

• College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory

Additional information

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2025-06-07

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