front desk hotel clerk

MORDEN MOTOR INN; Morden; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local hotel in Morden is hiring a front desk hotel clerk. The role involves managing guest registrations, reservations, and providing service information. Ideal candidates will have a secondary school graduation certificate and strong customer service skills. This position requires standing for extended periods and performing light housekeeping duties.

Benefits

Free parking available

Other benefits

Qualifications

• Strong customer service skills required.
• Ability to perform clerical duties like filing and photocopying.
• Familiarity with balancing cash and completing reports.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures and receive payments.
• Maintain an inventory of vacancies and reservations.

Skills

Customer service

Basic computer skills

Education

Secondary (high) school graduation certificate

Tools

Database software

Spreadsheet

Job description

• Secondary (high) school graduation certificate

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Perform light housekeeping and cleaning duties
• Provide customer service

Computer and technology knowledge

• Database software
• Spreadsheet

Work conditions and physical capabilities

• Standing for extended periods

Experience

• Will train

Other benefits

• Free parking available
• Other benefits
• Parking available

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Applying to front desk hotel clerk @ MORDEN MOTOR INN

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