front desk hotel clerk

Coast Canmore Hotel and Conference Centre; Canmore; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading hotel in Canmore seeks a dedicated Hotel Receptionist. In this role, you will ensure a welcoming atmosphere for guests, manage reservations and provide information about hotel services and local attractions. No prior experience needed as training is provided and attention to detail is essential.

Qualifications

• No specific experience required, will train.
• High school graduation certificate preferred.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel, and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures and calculate charges.

Skills

Attention to detail

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort
  
  

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
  
  

Additional information

Work conditions and physical capabilities

• Attention to detail