Front Desk Coordinator

Vic Park; Winnipeg; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading medispa in Canada seeks a full-time Front Desk Coordinator for its Winnipeg Grant location. The role involves greeting clients, scheduling appointments, and providing excellent customer service. Ideal candidates are team players with strong communication skills and the ability to thrive in a fast-paced environment.

Benefits

Employee Discounts

Health and Wellness benefits

Continuous Learning opportunities

Learning Matching Fund

Qualifications

• Team player with strong interpersonal skills.
• Excellent communication skills (written and verbal).
• Experience in a spa or medical environment is an asset.

Responsibilities

• Greeting and welcoming customers.
• Assisting customers with appointment scheduling.
• Providing accurate information and assisting with payments.

Skills

Interpersonal skills

Communication skills

Problem solving

Technical proficiency

Tools

Microsoft Office

Job description

Victoria Park offers the finest medispa services at our 24 locations across Canada. We are led by specialists, plastic surgeons, and dermatologists, and strive to provide the latest technology, treatments, and products. We offer unparalleled customer service in a serene, state-of-the-art, and safe environment. We are proud to have been named, for the third year in a row, the best medispa in Canada, and to have won the Consumers' Choice Award from the Canadian Spa & Wellness Awards. We were also finalists for Canada's Best Managed Companies.

We're looking for afull-timeFront Desk Coordinator to join ourWinnipeg Grant team!

Responsibilities:

As part of our front desk team, your responsibilities will include greeting and welcoming customers with a smile, assisting customers with appointment scheduling, directing requests appropriately, providing accurate information, assisting with appointment payments, as well as several administrative tasks, special projects and events.

Requirements and Qualifications:

The applicant must have the following qualifications:

• Must be a team player with strong interpersonal skills and the ability to provide excellent customer service
• Excellent communication skills both written and verbal
• Problem solving skills to react quickly, problem solve efficiently and maintain composure under pressure.
• Ability to maintain first-class operational standards at all times
• StrongTechnical Proficiency: Familiarity with office software such as MicrosoftOffice (Word, Excel, Outlook)
• Experience in a spa or medical environment is considered an asset
• Must have a very positive and action-oriented attitude
• Must be available Saturdays & evening shifts may be required

Benefits:

• Employee Discounts:Enjoy discounts on our full range of medispa services and skincare products to look and feel your best.
• Health and Wellness:Our group insurance plan includes health, dental, and vision care, ensuring you're covered inside and out.
• Continuous Learning:Take advantage of ongoing training and development opportunities, along with access to our company Kindle account.
• Learning Matching Fund: Each year, we provide matching funds for courses focused on self-improvement and personal development.

We appreciate your interest in the position. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. Only eligible candidates will be contacted for an interview.