Front Desk Clerk (malton)

City of Mississauga; Mississauga; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional government department in Peel Region is seeking a part-time customer service representative to work at the community center. The ideal candidate will provide information on services, manage program registrations, and handle memberships while adhering to cash handling policies. Successful applicants should possess a secondary school diploma and strong communication skills. The position offers an hourly rate of $19.80 - $23.53 and up to 20 hours of work per week.

Qualifications

• Good interpersonal and communication skills for a multi-tasking customer service environment.
• Current Emergency First Aid / CPR "B" required within 6 months of start date.

Responsibilities

• Provide information on Community Centre services in a professional manner.
• Register customers into Recreation programs.
• Ensure maximums/capacity of programs is maintained.

Skills

Interpersonal skills

Communication skills

Cash handling

Word processing

Excel proficiency

Education

Secondary School Graduation Diploma

Tools

ActiveNET software

Job description

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Req ID:26823
Vacancy Type: Part-Time
Number of Positions:4
Closing Date:07/28/2025

Job Summary

Provides customer service at the Community Centre desk. Process services and sales and provides administrative support to members of the facility team.

Duties and Responsibilities

• Provides up to date information on Community Centre and City wide services and programs both over the phone and in person at the Community Centre desk, in a professional and friendly manner to all customers.
• Contacts customers to inform of cancelled programs or classes.
• Registers customers into Recreation programs using the Recreation Registration Management System.
• Processes transfer and withdrawal requests for Recreation programs/memberships.
• Sells Recreation memberships to customers for swimming, skating, fitness and therapy.
• Collection of customer participation stats into Aquatic and Fitness programs.
• Sells customers pay-as-you-go admissions to public swim and skates, preschool, sports and fitness and therapy drop-in programs.
• Ensures maximums/capacity of programs is maintained through sales of tickets.
• Follow and adhere to all Divisional Cash Handling policies/procedures, including building-site specific procedures and inventory control.
• Responsible for the preparation of the end of shift/day Daily Sales Reports.
• Prepares floats and cash for deposits.
• Sells customers garbage bag tags, and sundry items such as manuals.

Skills and Qualifications

• Secondary School Graduation Diploma or equivalent.
• The successful candidate should poses good interpersonal and communication skills for working in a multi-tasking customer service environment.
• Computer experience in Word, Excel and ActiveNET software, along with experiences in cash handling andbalancing are deemed an asset.
• Current Emergency First Aid / CPR "B" required within 6 months of start date.
• Primarily community centre environment.

Hourly Rate/Salary:$19.80 - $23.53
Hours of Work:Up to 20
Work Location:Malton CC
Department/Division/Section:CMS/Community Services Dept,CMS/Recreation & Culture Division,North District
Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can alsocheck your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [e-mail] citing the Job ID and Job Title.This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.