front desk clerk, hotel

Timberland motel; Big River; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local hospitality establishment in Big River, SK is seeking a Front Desk Clerk to manage guest registrations and provide information about hotel services. The ideal candidate will possess a secondary school graduation certificate and have excellent customer service skills. Responsibilities include handling room reservations, assisting guests with inquiries, and performing light housekeeping. Experience is an asset, and the role offers a dynamic work environment.

Qualifications

• Experience in customer service is considered an asset.
• Ability to assist clients/guests with special needs.
• Good communication skills required.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel, and change room reservations.
• Provide information on hotel facilities and services.
• Perform light housekeeping and cleaning duties.

Skills

Customer service

Communication skills

Clerical skills

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties

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