front desk clerk (except hotel)

Minimum Requirements

• Secondary (high) school graduation certificate

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide customer service
• Perform basic bookkeeping tasks

Work Conditions and Physical Capabilities

• Ability to work independently
• Combination of sitting, standing, walking

Experience

• Experience an asset

Support for Youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth