front desk clerk (except hotel)

Wright's Beach Camp; British Columbia; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a vibrant resort environment. This role focuses on providing exceptional customer service, handling payments, and assisting guests with their inquiries. Ideal candidates will possess strong interpersonal skills, be organized, and thrive in a fast-paced setting. With opportunities for training and development, this position is perfect for those eager to start a career in hospitality. Join a dynamic team where your contributions will directly enhance the guest experience and create lasting memories.

Qualifications

• Must have a secondary school graduation certificate.
• Will train candidates with no prior experience.

Responsibilities

• Greet clients and direct them to service areas.
• Process payments and provide customer service.
• Record and relay information to ensure smooth operations.

Skills

Interpersonal Skills

Organizational Skills

Multitasking

Customer Service

Education

Secondary (high) school graduation certificate

Tools

MS Office

Point of Sale System

Reservation Software

Word Processing Software

Job description

• Education : Secondary (high) school graduation certificate
• Experience : Will train

Work setting

• Hotel, motel, resort

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service
• Process money, cheques and credit / debit card payments

Computer and technology knowledge

• Word processing software
• MS Office
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• MS Windows
• Point of sale system
• Reservation software

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Organized
• Reliability
• Team player
• Ability to multitask
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?