Front Desk Clerk- Cochrane, ON

ARAMARK Remote Workplace Services in partnership with Moose Cree group of companies are hiring for Front Desk Clerks for a remote lodge near Timmins, ON. The Front Desk Clerk is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, acting as a point of reference for guests who need information, and resolving or escalating any guest concerns or issues. Responsible for oversight or delegation of responsibilities within the guest services operation. Organization and good time management skills are a must.

Applications that do not have resumes attached will not be considered.

Comprehensive benefit packages are offered.
Transportation is provided out of Timmins or Cochrane, ON; travel allowance is available for some areas that are further away.
Rotations are 14 days on/14 days off.

Please note all candidates considered for hire will be required to successfully pass a pre-employment D&A test and criminal background check.

Job Responsibilities

• Understand guests' needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
• Greet and provide customer service to guests while anticipating their needs.
• Fulfills special requests made by hotel guests and participates in the organization of special events.
• Arrange events, excursions, transportation, etc. upon request from hotel residents.
• Schedules and assigns daily work assignments to the guest services team and oversees completion of tasks.
• Coordinate guest itineraries, prior to the guest’s arrival, for requests received via phone, fax, and e-mail.

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous guest services experience required.
• Must be proficient in Microsoft Suite.
• Supervisory experience in a related role preferred.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrate organization skills, accuracy, and attention to detail.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.