Front Desk Attendant

Njoyn; Dartmouth; On-site; CAD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Dartmouth is seeking a Front Desk Attendant to provide customer service and support in a vibrant community setting. This role involves greeting visitors, handling inquiries, and ensuring client safety. Ideal candidates are personable, enjoy working with seniors, and have relevant experience. The position offers excellent benefits along with opportunities for professional growth.

Benefits

Comprehensive health, vision, and dental benefits plan

Life and travel insurances

Access to virtual healthcare 24/7

RRSP program with employer matching

Vacation accrual

Free onsite parking

Access to continuing education and training

Qualifications

• High-school diploma or GED mandatory.
• Experience in customer service or hospitality, especially with seniors, is advantageous.
• Proficient in Microsoft Office Suite.

Responsibilities

• Answers and transfers telephone inquiries, greets and directs visitors.
• Processes and records client payments ensuring safety through standard procedures.
• Active screening of employees and visitors.

Skills

Customer service

Communication

Computer skills

Education

High-school diploma or GED

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

Anticipating to o pen in the Fall of 2025, we are searching for a Front Desk Attendant to join our new Opal Ridge Enhanced Care team based in Dartmouth , Nova Scotia.

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include :

• Comprehensive health, vision, and de ntal benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24 / 7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Active screening of employees and visitors;
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes, and records client payments;
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring :

• A high-school diploma or GED;
• Excellent computer skills and experience in Microsoft Office Suite;
• Previous hospitality / customer service experience an asset; especially with seniors;
• Ability to provide a clear criminal record and vulnerable sector check upon hire;
• A friendly and outgoing spirit is a must;
• Knowledge of medical terminology considered an asset;
• Ability to work during the day and weekends as needed;
• A passion for the healthcare sector and / or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

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