front desk agent

Employment and Social Development Canada; Terrace; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local hotel in Terrace is seeking a front desk agent to manage guest check-ins, provide customer service, and handle reservations. Candidates should have a secondary school graduation certificate and possess strong communication and interpersonal skills. This is a permanent full-time role paying $18.50 per hour with three vacancies available. Training will be provided.

Qualifications

• Experience in a fast-paced environment is beneficial.
• Attention to detail is required.
• Standing for extended periods.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Provide information about hotel services.

Skills

Client focus

Excellent oral communication

Efficient interpersonal skills

Organized

Reliability

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Word processing software

Internet

Job description

Posted onJuly 28, 2025 by a licensed third-party for Employer details Best Western Terrace Inn and Terrace Inn Liquor Store

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Job details

front desk agent

Posted onJuly 28, 2025 by a licensed third-party for Employer details Best Western Terrace Inn and Terrace Inn Liquor Store

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Job details

Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Computer and technology knowledge: Word processing software. Internet. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Experience: Will train.

• Location 4553 Greig Avenue Terrace , BC V8G 1M7
• Workplace information On site
• Salary $ 18.50 HOUR hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Day, Evening, Weekend, Early Morning, Morning
• Starts as soon as possible
• vacancies 3 vacancies
• Source Job Bank #3362846

• 4553 Greig AvenueTerrace, BCV8G 1M7

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Word processing software
• Internet

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-08-27

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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