Front Desk Agent

Inuvialuit Regional Corporation; Inuvik; On-site; CAD 30,000 - 50,000; Part time

Job summary

The Mackenzie Hotel seeks dedicated Front Desk Agents to provide guests with a memorable stay. This casual role includes welcoming guests, managing reservations, and ensuring high service standards, ideal for those with good interpersonal skills and flexibility for various shifts.

Benefits

4% vacation pay

Employee and family assistance program

Qualifications

• Applicants must have good interpersonal and communication skills.
• Flexibility to work various shifts including evenings, weekends, and holidays.
• Previous experience in a similar role preferred.

Responsibilities

• Welcoming guests and handling reservations.
• Addressing inquiries and ensuring service standards.
• Working effectively both in a team and individually.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Teamwork

Tools

Reservation software

Job description

COMPETITION: 2025001

POSITION TYPE: Casual

EMPLOYMENT END DATE (if applicable): N/A

COMPETITION CLOSE DATE:
Open Until Filled

FIRST RESUME REVIEW DATE: Ongoing - See To Apply section below for more information.

ABOUT INUVIALUIT REGIONAL CORPORATION (IRC)

The Inuvialuit Corporate Group (ICG) is a comprehensive and influential organization dedicated to preserving and promoting the cultural, social, and economic wellbeing of the Inuvialuit people living in the Inuvialuit Settlement Region (ISR) of the Canadian Arctic. Established in 1984 following the signing of the Inuvialuit Final Agreement (IFA), the IRC has been a pivotal force in representing the interests and rights of the Inuvialuit people and fostering sustainable development throughout the region.

As a vital part of the Inuvialuit Regional Corporation (IRC), the Mackenzie Hotel in Inuvik stands as a cornerstone of hospitality within the region. Operating at the nexus of community development, cultural preservation, and economic growth, the Mackenzie Hotel serves as a vital hub for visitors seeking an authentic experience rooted in the rich heritage of the Inuvialuit people.

JOB SUMMARY

The Mackenzie Hotel is looking for dedicated individuals to join our team as Front Desk Agents. This role is crucial to providing guests with a comfortable and memorable stay. The Front Desk Agent will be responsible for welcoming guests, handling reservations, addressing inquiries, and ensuring excellent service standards.

QUALIFICATIONS

Applicants must be/have:

• 
  Good interpersonal and communication skills.
• 
  Ability to work effectively in a team and individually.
• 
  Strong organizational skills and attention to detail.
• 
  Proficiency in using computer software for reservations and guest management.
• 
  Flexibility to work various shifts, including evenings, weekends, and holidays as per the following shifts:
  • 8:00 a.m. - 4:00 p.m.
    

Preference may be given to candidates with the following:

• Previous experience in a similar role is preferred but not required.
• Knowledge of the restaurant and/or hotel industry.

TO APPLY

Please submit your resume and cover letter by pressing the Apply for This Job button at the top right of this web page and follow the application steps.

We encourage timely submissions of applications as candidates will be actively reviewed and the interview process may begin prior to the closing date.

ADDITIONAL INFORMATION

• Priority consideration is given to beneficiaries of the Inuvialuit Final Agreement (IFA). Please identify in your application if you are a beneficiary of the IFA.
• The position requires the completion of a satisfactory Criminal Record Check.
• An eligibility list may be established for hiring for similar positions based on performance in this competition.
• Casual or term positions may be considered for future conversion to indeterminate status.
• Applicants who do not meet all qualifications are encouraged to apply and may be considered for appointment at a lower level with a development plan.
• If you have a disability that requires an accommodation during any stage of our recruitment process, please contact us at [e-mail] to let us know how we can assist you.
• We would like to thank everyone in advance for applying as only those shortlisted will be contacted.

WHAT WE OFFER

• Vacationbenefits: We provide eligible employees with 4% vacation pay at each pay period.
• Wellness Benefits: We provide all employees with access to an employee and family assistance program.

For more information about our organization, go tohttps://irc.inuvialuit.com/jobs

Human ResourcesInuvialuit Regional Corporation
E-mail:[e-mail] | Telephone: [phone] | Web: irc.inuvialuit.com

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