front desk agent

Elk Point Motel & RV Park; Elk Point; On-site; CAD 30,000 - 40,000; Full time

Job summary

A local hotel and RV park in Elk Point, AB is seeking a Front Desk Agent to manage guest registrations and reservations. The ideal candidate will assist guests with their needs, provide information about the hotel, and ensure smooth operations at the front desk. Responsibilities include handling payments, maintaining room inventories, and performing light housekeeping tasks as needed. Training is provided, making this an excellent opportunity for those new to the hospitality industry.

Qualifications

• Willingness to learn on the job.
• Ability to assist clients/guests with special needs.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel, and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Answer telephone and relay telephone calls and messages.
• Perform light housekeeping and cleaning duties.

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: Will train

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties

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Elk Point Motel & RV Park in Elk Point, AB