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Pomeroy Kananaskis Mountain Lodge is seeking a Front Desk Agent to join their team. As the first point of contact, you’ll enhance guest experiences and contribute to hotel revenue. The ideal candidate will have strong communication skills, experience, and a commitment to excellence in hospitality.
We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
As a Front Desk Agent, you will have the authority to exceed guest expectations and create a lasting positive impression. Your role is crucial as the first point of contact for guests. You will also focus on maximizing room revenue each shift while meeting key financial goals, contributing to a warm, pleasant, and memorable guest experience.
This role may involve day, afternoon, or evening shifts, including occasional night audits. It requires long periods of standing, lifting, and bending. Some independent work and exposure to cold air may occur due to desk location.
At Westin, we personalize guest care to create distinctive experiences, proactively meeting guest needs and inspiring associates to anticipate desires. We promote well-being and a sense of control for our guests.
Pomeroy Lodging is Western Canada’s leader in hospitality, owning and operating a wide range of hotels and resorts. We are committed to investing in our people, properties, and communities.