Front Desk Administrator - Vancouver, Washington

Mindful Therapy Group; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Mindful Therapy Group is seeking a Front Desk Administrator to join their Vancouver office. This full-time role involves delivering exceptional customer service, managing appointments, and supporting mental health providers' daily tasks. Ideal candidates should possess strong organizational and communication skills, and have a background in customer service.

Qualifications

• Strong interpersonal skills with a passion for customer service.
• Ability to manage multiple tasks and maintain organization at the front desk.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email.
• Scheduling client appointments and managing the front desk.
• Assisting mental health providers with various administrative tasks.

Skills

Customer Service

Organization

Communication

Job description

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Description

.

Description

This full time position is 100% in-office at our Vancouver, WA location. The schedule is Mon-Fri 7am-8pm, Sat & Sun 8am-4pm.

Salary: $19.00 per hour

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About The Company

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 1,800 providers throughout our 16 locations, and we are continuing to grow!

About The Role

This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

Primary Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk by helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Client insurance benefits verification Days and hours required for this role: Mon-Fri 7am-8pm, Sat & Sun 8am-4pm

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Individual and Family Services

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