Front Desk Administrator - Vancouver

Mindful Therapy Group; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the mental health sector is seeking an entry-level Administrative role in Vancouver. This full-time position focuses on providing excellent customer service and supporting mental health providers with various administrative tasks. Ideal candidates will have a background in customer service, particularly in restaurant or hospitality settings.

Qualifications

• Candidates with restaurant and hospitality backgrounds encouraged to apply.
• Passion for learning and ability to work in a fast-paced environment.

Responsibilities

• Providing excellent customer service over the phone, in person, and via email.
• Managing the front desk and scheduling client appointments.
• Supporting mental health providers with administrative requests.

Skills

Customer service

Communication

Organizational skills

Job description

1 day ago Be among the first 25 applicants

Description

This full-time position is 100% in-office at our Vancouver, WA location. The schedule is Monday to Friday from 7am to 8pm, and Saturday & Sunday from 8am to 4pm. Salary: $19.00 per hour.

Are you looking to work in a fast-paced, supportive environment? Do you want a role that challenges you and helps you build applicable skills for your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

About The Company

Mindful Therapy Group is dedicated to empowering therapists, psychologists, and nurse practitioners to start private practices without the hassle. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since 2011, we have partnered with over 1,800 providers across 16 locations and continue to grow.

About The Role

This role involves providing excellent customer service by completing daily administrative tasks that support business operations. Motivated and talented employees will receive leadership training and opportunities for advancement.

Primary Responsibilities

• Providing excellent customer service over the phone, in person, and via email
• Creating a warm and welcoming atmosphere for clients
• Managing the front desk and helping clients prepare for their visits
• Scheduling client appointments
• Supporting mental health providers with administrative requests
• Verifying client insurance benefits

Days and hours required: Monday to Friday from 7am to 8pm, Saturday & Sunday from 8am to 4pm.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Individual and Family Services