Front Desk & Admin Assistant

Terapia - a SUN PHARMA Company; Sun Peaks; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in the pharmaceutical sector is seeking a Front Desk & Admin Assistant to manage reception duties, support administrative tasks, and ensure site upkeep. The role requires a customer-oriented individual with strong communication skills and a proactive approach to problem-solving. Experience in a similar administrative capacity is essential, making this a great opportunity in a supportive team environment.

Qualifications

• 5-8 years' relevant experience in an Administrative/Receptionist capacity.
• Proven ability in writing standard office correspondence.

Responsibilities

• Greet customers and visitors, answering queries.
• Organize/track courier invoices and process mail.
• Lead site events and support onboarding of new hires.

Skills

Interpersonal Skills

Communication Skills

Customer Service Orientation

Organizational Skills

Education

High school diploma or equivalent

Office Administration diploma

Tools

Microsoft Office

SAP

Job description

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Title: Front Desk & Admin Assistant

Date: Jun 2, 2025

Location: Sun Pharma Canada Inc.

Company: Sun Pharma Canada Inc.

Job Purpose

Primarily responsible for Front Desk, Mailroom services, site aesthetical upkeep, Lead and Manage the site events and providing other Administrative support to the Team. This is a great opportunity for an energetic, customer-focused, self-motivated individual who enjoys working as a team and doing what needs to be done – together!

Duties And Responsibilities

• Greet customers and visitors in a professional, friendly and effective manner, answer queries and provide information, announce information to site staff when necessary.
• Register visitors according to Company procedures; ensure photo ID is verified and guest logbook filled out.
• Maintain the reception area in a tidy and presentable manner.
• Maintain cleanliness of guest refreshment area, order supplies when needed and assist guests.
• Promptly respond to calls and respond to company emails in warm and timely manner.
• Operate a multi-line telephone system, screening and transferring calls to appropriate person or department.
• Organize/track courier invoices for processing.
• Distribute mail (incoming/outgoing), packages and coordinate courier pickups/order cab’s when necessary.
• Order office supplies as required, partner with the team.
• Support Onboarding of new hires, including but not limiting to preparing, organizing and compiling “New Hire” Packages.
• Creating Purchase Requisitions and Purchase Order for all HR expenses. Making sure that the payment is made on time to vendors by following up with Finance team.
• Lead all site event management including but not limited to engagement and community events with Social & Culture Committee.
• Drafting announcements to be rolled out by HR to the site.
• Other duties as required including general office administration.
  
  

Knowledge, Skills And Abilities:

• Good interpersonal skills and professional demeanor and superior telephone etiquette.
• Strong Communication skills – both verbal and written including strong attention to detail.
• Proficient with Microsoft Office suite, SAP experience is an asset
• Ability to manage multiple priorities in a fast-paced dynamic environment
• Strong organizational skills – team player
• Ability to identify obstacles and provide solutions, and comfortable taking the initiative
• Strong Customer Service orientation
  
  

Qualifications:

• High school diploma or equivalent
• Office Administration diploma would be considered an asset
• 5-8 years of relevant experience in an Administrative / Receptionist capacity would be considered a strong asset
• Proven ability in writing standard office correspondence, including memos, letters, etc.
• Strong knowledge of Microsoft Office products, including Excel, Word & PowerPoint.
• Good drafting skills.
• Able to maintain filing systems and basic database
  
  

Working conditions

• Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time
• Lifting required for up to 20 lbs
• The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• Work is generally performed within an office environment, with standard office equipment available
  
  

Physical Requirements

Fully Office based role

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