Front Desk & Admin Assistant

Sun Pharmaceutical Industries, Inc.; Brampton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the pharmaceutical industry is seeking a motivated individual for the Administrative Support role. The position involves greeting visitors, managing front desk operations, and providing general administrative assistance. Ideal candidates will excel in communication, organization, and customer service, with relevant administrative experience.

Qualifications

• 5-8 years in an Administrative/Receptionist role is preferred.
• Strong writing skills for office correspondence are necessary.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Greet customers and manage front desk services.
• Support onboarding of new hires and manage site events.
• Handle correspondence and maintain office supplies.

Skills

Interpersonal Skills

Communication

Organizational Skills

Customer Service Orientation

Education

High School Diploma

Office Administration Diploma

Tools

Microsoft Office Suite

SAP

Job description

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Primarily responsible for Front Desk, Mailroom services, site aesthetical upkeep, Lead and Manage the site events and providing other Administrative support to the Team. This is a great opportunity for an energetic, customer-focused, self-motivated individual who enjoys working as a team and doing what needs to be done – together!

Duties and responsibilities

• Greet customers and visitors in a professional, friendly and effective manner, answer queries and provide information, announce information to site staff when necessary.
• Register visitors according to Company procedures; ensure photo ID is verified and guest logbook filled out.
• Maintain the reception area in a tidy and presentable manner.
• Maintain cleanliness of guest refreshment area, order supplies when needed and assist guests.
• Promptly respond to calls and respond to company emails in warm and timely manner.
• Operate a multi-line telephone system, screening and transferring calls to appropriate person or department.
• Organize/track courier invoices for processing.
• Distribute mail (incoming/outgoing), packages and coordinate courier pickups/order cab’s when necessary.
• Order office supplies as required, partner with the team.
• Support Onboarding of new hires, including but not limiting to preparing, organizing and compiling “New Hire” Packages.
• Creating Purchase Requisitions and Purchase Order for all HR expenses. Making sure that the payment is made on time to vendors by following up with Finance team.
• Lead all site event management including but not limited to engagement and community events with Social & Culture Committee.
• Drafting announcements to be rolled out by HR to the site.
• Other duties as required including general office administration.

Knowledge, Skills and Abilities:

• Good interpersonal skills and professional demeanor and superior telephone etiquette.
• Strong Communication skills – both verbal and written including strong attention to detail.
• Proficient with Microsoft Office suite, SAP experience is an asset
• Ability to manage multiple priorities in a fast-paced dynamic environment
• Strong organizational skills – team player
• Ability to identify obstacles and provide solutions, and comfortable taking the initiative
• Strong Customer Service orientation

Qualifications:

• High school diploma or equivalent
• Office Administration diploma would be considered an asset
• 5-8years of relevant experience in an Administrative / Receptionist capacity would be considered a strong asset
• Proven ability in writing standard office correspondence, including memos, letters, etc.
• Strong knowledge of Microsoft Office products, including Excel, Word & PowerPoint.
• Able to maintain filing systems and basic database

Working conditions

• Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time
• Lifting required for up to 20 lbs
• The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• Work is generally performed within an office environment, with standard office equipment available