Front Desk Admin

WizeHire, Inc; Saskatchewan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a receptionist to join their team in Mount Pleasant, SC. The ideal candidate will provide exceptional customer service, manage patient interactions, and ensure operational efficiency. Responsibilities include scheduling, answering calls, and preparing patient charts. Compensation ranges from $17.50 to $21 hourly, and benefits include paid time off and medical insurance.

Benefits

Paid Time Off

Medical Insurance

401(k)

Life Insurance

Qualifications

• 1 year of experience as a receptionist or similar position preferred.
• Ability to manage calls efficiently and handle stressful situations.
• Working knowledge of ophthalmology and healthcare terminology is a plus.

Responsibilities

• Prepare patient charts and manage scheduling.
• Greet visitors and check in patients in a friendly manner.
• Answer phone calls and minimize hold time.

Skills

Customer service skills

Verbal and written communication skills

Time management skills

Interpersonal skills

Organizational skills

Education

High school graduate or equivalent

Tools

Microsoft Office Suite

Job description

Retina Consultants of South Carolina • Mount Pleasant , SC , US

Posted 18 days ago

Description

Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day, start your application today.

Responsibilities

• Helps prepare patient charts for the clinic, including insurance checks, obtaining authorizations, verifying results are on file when required, and confirming scheduling is appropriate for the clinic
• Creates a welcoming atmosphere by greeting visitors and patients at the clinic
• Checks in and checks out patients in a timely, friendly manner
• Manages a multiline telephone system efficiently and politely, minimizing hold time
• Schedules testing and procedures for patients as necessary
• Comforts patients by answering any questions they may have within the scope of their role
• Expedites patient processing by having them fill out forms and assisting when needed
• Obtains patient identification and insurance information and enters it into the electronic health record
• Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements
• Keeps doctors, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
• Protects patients’ right to confidentiality; it is mandatory to have familiarity with HIPAA

Qualifications

• Phenomenal customer service skills
• Pleasant phone demeanor with the ability to manage calls efficiently
• Ability to master ophthalmology and retina terminology with a basic understanding of healthcare terminology
• Excellent Verbal and written communication skills
• Must be able to multitask effectively; critical time management skills are necessary
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike with poise and proper etiquette
• Providing training to both new and experienced colleagues is mandatory
• Computer skills required: working knowledge of Microsoft Office Suite mandatory, and must type 30+wpm
• Well-versed in taking telephone calls and handling stressful situations
• Has previous experience with word processing programs and basic computer skills
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• High school graduate, G.E.D. recipient, or equivalent
• 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred

Compensation

$17.50 - $21 hourly

About Retina Consultants of South Carolina

• Benefits: Paid Time Off + Holidays, Medical Insurance, Vision, Dental, 401(k), Life Insurance
• Travel within 120 miles is required (company-provided transportation, day trips only), which can mean early mornings and long days
• Schedule varies depending on the assigned role and/or assigned physician
• Physical Demands and Abilities: Ability to stand and walk for long periods, ability to lift more than 30 lbs