French OR Polish Speaking Customer Service Representative

ZipRecruiter; Warwick; On-site; CAD 40,000 - 55,000; Full time

Job summary

An internationally renowned company in Ontario is seeking a Customer Service Representative fluent in French or Polish. You will provide exceptional service via phone and email while supporting customer inquiries. The ideal candidate has strong communication skills and a proven customer service background. Competitive salary and benefits are offered for this full-time, permanent position.

Benefits

Competitive salary

Company benefits

Qualifications

• Proven track record in customer service roles.
• Strong communication skills in English and French/Polish.
• Ability to develop relationships and work well in a team.

Responsibilities

• Provide exceptional customer service via phone and email in French or Polish.
• Assist with customer enquiries and resolve issues positively.
• Maintain accurate records of customer interactions.

Skills

Fluent in French

Fluent in Polish

Excellent communication skills

Team player

Job description

Overview

An internationally renowned company is seeking a Customer Service Representative with French or Polish skills to join their team on a full time, permanent basis.

Utilising your English and French/Polish skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities

• Providing exceptional customer service via phone and email in French or Polish
• Assisting with customer enquiries and resolve any issues with a friendly and positive approach
• Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
• Coordinating with couriers to oversee and track shipments
• Maintain accurate records and ensure that all customer interactions are well-documented

Qualifications

The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player.

Benefits/Apply

In return the company is offering a competitive salary and a range of company benefits too.

For further information or to apply, please submit your CV through this website today.

Park Street People Ltd is an Equal Opportunities Employer. We are acting as an Employment Agency in relation to this role.