French Connection, Sales Consultant, Part Time, Permanent

Brown Thomas Arnotts; Toronto; On-site; CAD 30,000 - 40,000; Part time

Job summary

A well-known retail company in Toronto is seeking a Sales Consultant for a part-time role. This entry-level position focuses on providing exceptional customer service and meeting sales targets. Ideal candidates will have strong leadership skills and a passion for retail. Join our team to help create an engaging shopping experience for our customers.

Qualifications

• Strong customer service background.
• Experience in retail is a plus.
• Ability to work effectively in a team.

Responsibilities

• Ensure that customer service is your number one priority.
• Meet individual and store sales targets.
• Welcome everyone entering the store with a friendly approach.

Skills

Customer service skills

Strong leadership skills

Passion

Ability to motivate others

Job description

French Connection, Sales Consultant, Part Time, Permanent

Join to apply for the French Connection, Sales Consultant, Part Time, Permanent role at Brown Thomas Arnotts.

Get to Know Us

At French Connection, our mission is to offer a premium high street experience to all, ensuring the customer is at the heart of everything we do.

Know the Role

French Connection Concession in our Arnotts store is currently looking for a sales advisor to join their team on a part-time basis.

Duties and Responsibilities

1. Ensure that customer service is your number one priority and always put the customer needs first.
2. Consistently deliver a premium level of customer service to all customers.
3. Use your product knowledge and your variety of selling techniques (i.e., fit, sizing, fabric content, ranges, etc.) to fulfill the customers' needs.
4. Meet individual and store sales targets by maximizing sales at every opportunity through the use of ATV, link selling, and add-on opportunities.
5. Deal with customer inquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible.

Commercial

1. Have an awareness of store and company best sellers to increase sales opportunities.
2. Read and have an awareness of the weekly bulletin to improve business understanding.
3. Maintain maximum stock availability through effective use of replenishment.
4. Actively participate in, and support, company incentives and competitions to increase sales (e.g., Top Sellers Club).
5. Have an awareness of competitor activity and provide feedback to the management team accordingly.

People

1. Welcome everyone entering the store with a friendly and warm open approach.
2. Welcome new team members, ensuring they are supported in your store.
3. Act as a team player and support colleagues when needed.
4. Remain calm, professional, and focused, acting as a brand ambassador at all times.
5. Be open-minded and responsive to others' views, demonstrating active listening and appropriate language.
6. Resolve conflicts constructively and professionally, involving management if necessary.

Operations

1. Ensure the store is a safe working environment by adhering to H&S guidelines and legislation, including awareness of emergency procedures.
2. Maintain housekeeping standards, ensuring all areas are clean and tidy.

What We're Looking For

• Strong leadership skills
• Customer service skills
• Passion
• Ability to motivate others

How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We are more than shops: We create enjoyable places to socialize, discover, learn, and be inspired, enriching local communities.

We are curators: Our unique range of products and services are key to the excitement Brown Thomas Arnotts is renowned for.

We care for our people: We believe a great customer experience starts with a great people experience, nurturing talent and valuing creativity and learning.

We succeed by working sustainably: We are community-focused, cultivating retail environments that are conscious, considerate, and commercial.

Additional Details

Seniority level: Entry level

Employment type: Part-time

Job function: Sales and Business Development

Industry: Retail