Buyer - Retail

Unisys; British Columbia; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Front End Supervisor to enhance customer experiences and lead a dedicated team. In this dynamic role, you will be responsible for coaching and developing staff, ensuring compliance with operational standards, and fostering customer loyalty. Your leadership will drive sales and create a welcoming shopping environment. If you thrive in a fast-paced setting and have a passion for customer service, this opportunity is perfect for you to make a significant impact in the retail sector.

Qualifications

• Full knowledge of department operations and ability to work independently.
• Experience in coaching and developing staff in a retail environment.

Responsibilities

• Supervise department staff and ensure superior customer service.
• Monitor sales data and compliance with corporate initiatives.

Skills

Customer Service

Staff Coaching

Sales Analysis

Inventory Control

Operational Compliance

Education

High School Diploma

Job description

The Front End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Here’s where you’ll be focusing :

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures, when required
• Other duties as required

What you have to offer :

• Full knowledge of department operations and skills
• Ability to work independently in a fast paced environment
• Ability to work a variety of shifts including evenings and weekends