French Bilingual Tax Professional - Work from Home

Intuit; Magog; Remote; CAD 60,000 - 80,000; Part time

Job summary

Intuit recherche un Professionnel Fiscal Bilingue Français pour un rôle à distance où vous aiderez les clients à naviguer dans les complexités fiscales. Avec une expérience de deux ans minimum en préparation fiscale, vous utiliserez des outils avancés pour fournir un excellent service client. Le poste offre une rémunération compétitive de 24,50 $ à 33,50 $ de l'heure, dépendant de l'expérience et des compétences.

Benefits

Commissions et récompenses en actions

Avantages compétitifs

Qualifications

• Minimum de deux ans d'expérience en préparation fiscale professionnelle.
• Compétence confirmée avec les logiciels fiscaux professionnels.
• Passion pour aider les clients avec les complexités fiscales.

Responsibilities

• Assister les clients dans la préparation de leurs déclarations fiscales.
• Utiliser des outils de communication avancés pour interagir avec les clients.
• Documenter les interactions pour un suivi efficace.

Skills

Compétences en service client

Compréhension des lois fiscales

Communication verbale et écrite

Capacité d'écouter activement

Curiosité et envie d'apprendre

Résolution de problèmes

Job description

French Bilingual Tax Professional - Work from Home

Join us for the French Bilingual Tax Professional - Work from Home role at Intuit.

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous innovons constamment pour rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe everyone should have the opportunity to prosper. We are continuously working to find new, innovative ways to make that possible.

What you'll bring

• Minimum of two (2) years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services.
• Experience with professional tax software for preparing and filing personal tax returns, including complex situations like employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Passion for helping clients navigate tax complexities and a commitment to enhancing our brand by delighting customers.
• Excellent customer service skills and comfort interacting via video and audio tools in a professional, friendly, and confident manner.
• Availability to work a flexible schedule, minimum 20 hours per week.

Additional Qualifications

• Experience preparing Business Tax (T2) Returns.
• Experience preparing Quebec Tax (TP1) Returns.

Skills & Abilities

• Fundamental understanding of tax laws and concepts, with a proactive approach to ongoing learning.
• Strong written and verbal communication skills, active listening, and empathy.
• Ability to understand customer issues, leverage tools and resources, and resolve or escalate cases as needed.
• Curiosity and interest in continuous learning, with confidence in following procedures and researching solutions.
• Basic technical troubleshooting skills and interest in learning the tools required for the role.

Intuit offers a competitive compensation package, including base pay ranging from $24.50 to $33.50 per hour depending on location, along with bonuses, equity rewards, and benefits. Pay is determined based on experience, skills, and location, with ongoing pay equity practices.

How you will lead

• Assist clients in completing their tax returns using TurboImpôt, providing guidance, reviewing self-prepared returns, and managing inquiries.
• Use government websites, professional resources, and team expertise to provide accurate and understandable answers.
• This is a virtual, customer-facing role utilizing advanced video communication tools, with documentation of interactions for record-keeping.

Additional Information

• Position is part-time, mid-senior level, in the accounting/finance industry, primarily in software development sectors.
• We encourage referrals, which can double your chances of interview opportunities.