French Bilingual Tax Advisor – Work from Home | Magog, CA

Intuit; Magog; Remote; CAD 60,000 - 80,000; Full time

Job summary

Une entreprise technologique financière recherche un Conseiller fiscal bilingue français pour aider les clients à préparer leurs déclarations fiscales à distance. Le candidat idéal a plus de 2 ans d'expérience dans la préparation fiscale et d'excellentes compétences en service à la clientèle. Ce poste offre un salaire compétitif compris entre 24,50 $ et 33,50 $ de l'heure, selon la région, et des bénéfices.

Benefits

Salaire compétitif

Boni et récompenses en actions

Avantages sociaux

Qualifications

• Minimum de 2 ans d'expérience en préparation fiscale professionnelle rémunérée.
• Capacité à fournir votre CRA RepID pour les services de représentation client.
• Passion pour aider les clients à naviguer dans les complexités fiscales.

Responsibilities

• Aider les clients à terminer leurs déclarations fiscales en utilisant les produits TurboTax.
• Utiliser des ressources gouvernementales et professionnelles pour répondre aux questions des clients.
• Documenter les interactions pour maintenir des dossiers précis.

Skills

Compétences en fiscalité

Service à la clientèle

Communication efficace

Résolution de problèmes

Recherche et ressources

Tools

TurboTax

Logiciels de fiscalité professionnelle

Job description

French Bilingual Tax Advisor – Work from Home

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product/software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.
• You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.
• This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document your interactions to maintain accurate records.

What you'll bring:

• Minimum of 2+ years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services upon onboarding.
• Experience with professional tax software for personal tax returns, including complex elements like employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Passion for helping clients navigate tax complexities and dedication to enhancing our brand by delighting customers.
• Excellent customer service skills, comfortable interacting via video and audio tools in a professional, friendly, and confident manner.
• Willingness and availability to work a flexible schedule with at least 20 hours per week.

Additional qualifications:

• Experience preparing Business Tax (T2) Returns.
• Experience preparing Quebec Tax (TP1) Returns.

Skills & Abilities:

• Tax expertise with a solid understanding of laws and concepts, proactive in learning and staying updated on yearly changes.
• Effective communication skills, both written and verbal, with active listening to understand customer needs.
• Strong problem-solving skills, capable of understanding issues, utilizing resources, and escalating when necessary.
• Research and resourcefulness, eager for continuous learning and following procedures to find solutions.
• Technical skills, interested in learning tools and troubleshooting basic issues.

Intuit offers a competitive compensation package based on performance, including hourly wages ranging from $24.50 to $33.50 depending on the region, with eligibility for bonuses, equity rewards, and benefits. We are committed to pay equity and regularly compare compensation across categories of ethnicity and gender.