French Bilingual Tax Accountant – Work from Home | St. Catharines, CA

Trafigura; St. Catharines; Remote; CAD 60,000 - 85,000; Part time

Job summary

A leading company is seeking a French Bilingual Tax Accountant to work from home, helping clients with tax returns using TurboImpôt products. The ideal candidate will have strong analytical and communication skills, a commitment to customer satisfaction, and at least 2 years of experience in tax preparation. Flexibility in work hours is required, with a minimum of 20 hours per week.

Qualifications

• Minimum of 2 years of paid professional tax preparation experience.
• Experience with professional tax software for personal tax returns.

Responsibilities

• Help clients complete their tax returns using TurboImpôt products.
• Provide tax advice and manage product inquiries.

Skills

Customer service

Communication

Analytical skills

Empathy

Job description

French Bilingual Tax Accountant – Work from Home

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• In this role, you will help our clients complete their tax returns using TurboImpôt products. You will provide tax advice, review personal tax returns prepared by clients, prepare complete tax filings, and manage product/software inquiries, all to support our mission of fostering prosperity worldwide.
• You will utilize government websites, professional resources, and team expertise to find and deliver accurate answers in understandable terms.
• This is a virtual, customer-facing role requiring the use of advanced video communication tools to interact with clients, and you will document all interactions to maintain precise records.

What you'll bring:

• Minimum of 2 years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services upon onboarding.
• Experience with professional tax software for personal tax returns, including complex situations like employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Passion for assisting clients with tax complexities and a commitment to enhancing customer satisfaction and brand reputation.
• Excellent customer service skills, with confidence in using video and audio communication tools professionally and amicably.
• Willingness to work a flexible schedule, with at least 20 hours per week.

Additional qualifications:

• Experience preparing corporate tax returns (T2).
• Experience preparing Quebec tax returns (TP1).

Skills & Abilities:

• Fundamental understanding of tax laws and concepts, with a proactive approach to learning and staying updated on annual changes.
• Strong written and verbal communication skills, active listening, and empathy to understand customer needs.
• Ability to analyze and resolve complex issues, leveraging resources effectively, and escalating when necessary.
• Curiosity and continuous learning mindset, following procedures and seeking solutions confidently.
• Basic technical troubleshooting skills and interest in learning new tools.