Freight Forwarder / Customs Clearance Agent

Foremost Freight; Swords; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Freight Forwarder/Customs Clearance Agent to enhance their expanding team. This role involves responding to inquiries, processing documentation, and liaising with airlines and shipping lines to secure rates and bookings. The ideal candidate will have at least two years of experience in the freight forwarding sector and possess strong customer relationship management skills. Join a dynamic environment where your contributions will help shape the future of logistics and freight solutions. If you thrive in a fast-paced setting and are committed to delivering excellence, this opportunity is perfect for you.

Qualifications

• Minimum two years of experience in freight forwarding or customs clearance.
• Fluent in English with excellent attention to detail.

Responsibilities

• Respond to freight forwarding inquiries and process customs declarations.
• Contact airlines and shipping lines for rates and bookings.

Skills

Organising transport solutions

Customer relationship management

Attention to detail

Fast-paced environment adaptability

Teamwork

Fluent English

Job description

Due to continued expansion, Foremost Freight Ltd. are looking for a Freight Forwarder/Customs Clearance Agent to join their team.

Duties & Responsibilities:

1. Responding to freight forwarding enquiries in a timely manner and obtaining all relevant documentation
2. Contacting airlines and shipping lines to obtain rates and arrange bookings
3. Obtaining paperwork from customers and processing customs declarations
4. Processing customer quotes and invoices
5. Other administrative and office duties as required

Requirements:

1. At least two years’ experience of organising transport solutions
2. Extensive knowledge of the freight forwarding industry
3. Experience with customer relationship management to develop new and existing relations
4. Experience of working in a fast paced environment with a ‘can do’ attitude
5. Ability to work as part of a team and on your own initiative when required
6. Fluent English, both written and spoken, is essential
7. Excellent attention to detail and high level of accuracy
8. Must be able to commute to the office based in Swords as this is a fulltime office based role

Normal office hours are Monday to Friday, 09.00-17.30 but some flexibility will be required to work up to 5 evenings per month.