Freight Cartage Coordinator

Willson International Limited; Old Toronto; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Director of People and Culture to enhance their logistics operations. This pivotal role involves overseeing the coordination of import shipments, ensuring timely customs clearance, and fostering strong relationships with clients and carriers. The ideal candidate will possess exceptional negotiation skills, a proactive approach to logistics, and a commitment to providing outstanding customer service. Join a dynamic team that values collaboration and offers a supportive work-from-home environment, along with generous benefits including paid vacation and family medical coverage. Embrace the opportunity to make a significant impact in a fast-paced industry.

Benefits

Work-from-home environment

3 weeks paid vacation

RRSP program

Family medical benefit coverage

Mental health practitioner coverage

Training and certification coverage

Celebration of staff milestones

Qualifications

• Minimum 3 years of experience in logistics coordination required.
• Strong negotiation and communication skills are essential.

Responsibilities

• Monitor new orders and ensure timely pickups from customs brokerage.
• Negotiate rates and maintain strong relationships with carriers.

Skills

Logistics Coordination

Negotiation Skills

Communication Skills

Organizational Skills

Customer Service

Problem-Solving

Attention to Detail

Analytical Ability

Job description

Direct message the job poster from Willson International Limited

Director, People and Culture, at Willson International Limited

Summary

The Cartage Coordinator will play a crucial role in monitoring new orders from our customs brokerage division and clients, ensuring that pickups are scheduled timely. This position requires a proactive approach to cargo availability, customs and freight releases, and delivery coordination. The ideal candidate will be adept at negotiating rates, quoting clients with a high success rate, and maintaining strong relationships with carriers and clients alike.

Key Responsibilities

1. Monitor new orders from the customs brokerage division and clients to ensure timely pickups.
2. Regularly check terminals and warehouse websites for cargo availability of import containers (FCL), LCL and air shipments.
3. Ensure timely customs clearance and freight releases.
4. Coordinate the delivery of import containers (FCL), LCL and air shipments upon cargo availability.
5. Negotiate competitive rates with carriers.
6. Quote clients accurately and maintain a high win rate.
7. Develop and maintain excellent relationships with carriers.
8. Track and trace ocean and air shipments daily, ensuring all parties are informed of status changes.
9. Provide exceptional customer service, maintaining positive client relations.
10. Verify the accuracy of vendors' invoices and ensure timely billing to clients.

Requirements

1. Minimum 3 years of proven experience in logistics coordination, particularly with import containers (FCL), LCL and air shipments.
2. Excellent negotiation and communication skills.
3. Strong organizational skills with the ability to multitask.
4. Knowledge of customs brokerage process and freight forwarding.
5. Ability to provide outstanding customer service.
6. Proficiency in tracking and tracing shipments.
7. Problem-solving, accuracy, attention to detail, and analytical ability.

Why you’ll love it at Willson

1. Work-from-home environment, with a home internet reimbursement.
2. 3 weeks paid vacation for all new hires.
3. RRSP program.
4. We care about your loved ones too – that’s why we offer family medical benefit coverage (including significant mental-health practitioner coverage), Compassionate Care top-ups, and Maternity/Parental top-ups.
5. Change is crucial to success – it’s never a dull moment here! We offer trainings, and cover the cost of certifications so you can adapt to change with your best foot forward.
6. #Oneteam is essential to our corporate identity – we only succeed if we work together. That’s why we take the time to recognize the value of our staff, and celebrate the big moments together (like service anniversaries, weddings, and cute things, like puppies and babies).

This job posting is to fill an existing position.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Transportation, Logistics, Supply Chain and Storage