Freelance Content Writer - MSP-Focused SaaS (IAM / Cybersecurity)

Zerotek; Ontario; Hybrid; CAD 60,000 - 80,000; Part time

Job summary

A technology solutions provider is looking for a freelance content writer to create engaging content for the MSP audience. The role involves writing blogs, guides, and short-form copy to enhance inbound traffic and credibility with key decision-makers. Candidates should have proven experience in this area and be familiar with identity and access management topics. This part-time position offers flexible hours and the opportunity to contribute to content strategy.

Qualifications

• Proven writing experience for MSPs or IT service providers.
• Familiarity with the MSP business model.
• Strong command of brand-aligned tone and structure.

Responsibilities

• Research and write 2–4 content pieces per month.
• Translate technical topics into compelling content.
• Collaborate asynchronously with our marketing team.

Skills

Writing for MSPs

Research

Technical writing

Job description

Type: Contract / Freelance

Location: Remote (US/Canada preferred)

Hours: ~5–10 hours/week to start, flexible

Rate: Competitive, based on experience

Reports To: Chief Marketing Officer

About ZeroTek

ZeroTek is a purpose-built platform designed to help Managed Service Providers offer world-class identity and access management (IAM) solutions. With deep Okta integration and a platform tailored to how MSPs operate, ZeroTek helps MSPs scale smarter, streamline operations, and increase revenue.

Learn more at https://zerotek.com/scale-msp-with-okta/.

About This Role

We’re looking for a freelance content writer with experience writing for the MSP audience. This is a part-time contract role focused on helping us grow inbound traffic and build credibility with technical decision-makers inside MSPs.

The ideal candidate has experience writing about:

• Identity & access management (IAM)
• Cybersecurity for SMBs
• MSP operations and tools
• Partner-led GTM models

You’ll work closely with our marketing team to produce blog articles, short guides, landing page copy, and occasional email or social content - all designed to help MSPs understand and adopt IAM solutions.

You can view existing articles, case studies and guides on our website here: https://zerotek.com/msp-resources/.

Responsibilities

• Research and write 2–4 content pieces per month (blogs, guides, short-form copy)
• Translate technical topics into compelling, partner-first content MSPs will trust
• Work from briefs, outlines, or interviews with our internal subject matter experts (CEO, Head of Product, Customer Success)
• Identify and seek out industry experts to interview for articles or to quote
• Adapt and repurpose product messaging into educational or thought leadership content
• Collaborate asynchronously with our marketing team

Requirements

• Proven writing experience for MSPs or IT service providers (please include samples)
• Familiarity with the MSP business model
• Ability to write clearly about technical topics
• Strong command of brand-aligned tone and structure - engaging but practical
• Comfortable with asynchronous collaboration and tight turnaround on drafts
• Bonus: experience with IAM vendors (Okta, etc.)

Why This Role Is a Great Fit

• You want longer-term freelance work that’s meaningful and strategic
• You like writing for real IT professionals, not just chasing keywords
• You’re energized by early-stage teams where your work drives real results
• You’d like to help shape content strategy (not just write to order)