Fraud System Specialist

Scotiabank; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Fraud System Specialist to join their dynamic team. This role is crucial in enhancing fraud prevention strategies and ensuring operational excellence. You will engage in resolving complex operational challenges, manage multiple projects, and apply your financial and technological expertise to design innovative fraud methodologies. With a commitment to diversity and inclusion, the organization fosters a collaborative environment where your contributions will significantly impact the banking industry and customer experiences. If you are ready to take on this exciting challenge, this opportunity is perfect for you.

Benefits

Flexible vacation

Tuition assistance

Competitive rewards

Community involvement opportunities

Diversity and inclusion initiatives

Qualifications

• 3 to 5+ years of experience in business systems analysis or similar roles.
• Skilled in analyzing business and user needs with strong communication skills.

Responsibilities

• Lead resolution of operational and technological problems as a Fraud System Specialist.
• Manage multi-disciplinary programs to implement fraud prevention solutions.

Skills

Business Systems Analysis

Agile Methodologies

Waterfall Methodologies

Project Management

Interpersonal Skills

Communication Skills

Time Management

Job description

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Requisition ID: 223873

Join a purpose-driven, results-oriented team committed to an inclusive and high-performing culture.

Do you want to help Scotiabank STOP Fraudsters from taking our customers' money? As a key part of the Fraud Operations team, you will be dedicated to improving fraud prevention.

The Fraud Operations team plays a critical role in ensuring our clients can serve our customers daily while preventing fraud.

We’re looking to add influencers, creators, and leaders who are flexible, curious, adventurous, versatile, and responsive; ready to collaborate and get things done.

By joining our team, you will impact our customers, the banking industry, and the world.

In this role, you will:

1. Lead resolution of small/medium, multi-dimensional operational and technological problems as a Fraud System Specialist.
2. Participate in production support issues with pager rotation duties.
3. Manage multi-disciplinary programs to implement solutions meeting operational needs and support all units within Fraud Management.
4. Resolve simple to complex problems independently and jointly to meet operational needs.
5. Apply financial and technological knowledge to design fraud methodologies, models, and systems solutions.
6. Represent and identify gaps, changes, and requirements in fraud prevention and security processes across various fraud management teams.
7. Participate in system implementation processes by confirming business requirements, coordinating test strategies, and performing verification and health checks.
8. Keep management informed of issues and escalate appropriately.

Do you have the skills to succeed in this role?

• 3 to 5+ years of experience with business systems analysis or similar.
• Familiar with Agile and Waterfall project methodologies.
• Comfortable managing multiple projects independently.
• Skilled in analyzing business and user needs.
• Experience documenting and working with business requirements.
• Strong time management and organizational skills.
• Excellent interpersonal, communication, and negotiation skills.
• Knowledge of branch or non-branch operations and retail deposit/investment products is an asset.

What’s in it for you?

• Diversity, Equity, Inclusion & Allyship: We foster an inclusive culture where every employee can reach their potential and is respected. We support diversity through Employee Resource Groups across various identities.
• Accessibility and Workplace Accommodations: We are committed to an inclusive environment, removing barriers and meeting accessibility standards.
• Upskilling opportunities through online courses, cross-functional development, and tuition assistance.
• Competitive rewards, including bonuses, flexible vacation, personal and sick days, and benefits starting day one.
• Community Engagement: Opportunities for community involvement through programs like hackathons, contests, and more, regardless of your work location.

Location: Toronto, Ontario, Canada

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future." We help our customers, their families, and communities succeed through a broad range of services including banking, wealth management, and investment banking.

We value the unique skills and experiences each individual brings and are committed to an inclusive, accessible environment. If you require accommodations during recruitment, please inform our team. Candidates must apply online. We appreciate all interest; only shortlisted candidates will be contacted.