Fraud Strategy Manager - US / Canada

Relatient; Toronto; Remote; CAD 85,000 - 110,000; Full time

Job summary

A leading fraud detection firm is seeking a Fraud Strategy Manager to leverage their advanced SaaS products for solving clients' fraud and risk issues. The role involves working with Fortune 500 companies, providing technical guidance, and collaborating with teams to enhance detection quality. This remote position can be based in the US or Canada and may require occasional travel for client workshops.

Qualifications

• Experience in SaaS products related to fraud detection and risk management.
• Strong analytical skills to perform risk pattern analysis.
• Ability to work cross-functionally with technical teams.

Responsibilities

• Leverage fraud detection SaaS products to solve client problems.
• Develop and implement risk strategies with clients.
• Monitor fraud detection performance and build dashboards.

Skills

Fraud detection strategies

Machine Learning

Client relationship management

Job description

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

Job Summary :

As a Fraud Strategy Manager (FSM), you are responsible for leveraging our state-of-the-art fraud detection SaaS products to solve our key clients' fraud and risk problems. You provide technical solutions and consultative services of our SaaS products to a portfolio of Fortune 500 customers in FinTech, Banking, and E-commerce industries. From managing detection system performance to debugging product issues, you are an expert who can provide technical guidance and share best practices with customers on using our Machine Learning models, Rules Engine, and Device Intelligence Signals to detect fraud and risks. You work cross-functionally with Engineering and Product teams to implement new ideas into our analytics solutions.

This job is remote-based. Can be in the US or Canada.

Specific Job Duties :

• Understand client use cases and define plans to achieve success criteria
• Develop, implement, and evolve risk strategies with clients
• Perform risk pattern analysis, build executive dashboards, monitor fraud detection performance
• Lead technical discussions for fraud deep dives that prepare for detection modules’ success
• Guide and work with our ML modeling team to monitor and enhance detection quality
• Lead the implementation of detection logic and rules to improve detection quality
• Act as a technical liaison between clients and internal teams
• Regularly report on customer performance and progress to internal stakeholders
• This role may require travel to visit customers for onsite workshops and quarterly reviews

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