Fraud Operations Lead - AI-Driven Risk & Incident Response

Ramp; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading financial operations platform is seeking a Fraud Operations Manager to build and lead a team focused on fraud detection and prevention strategies. The role requires managing operations to ensure efficiency while utilizing data and analytics for strategic decision-making. The ideal candidate has substantial risk management experience and effective team management skills. This position includes significant collaboration across departments to enhance policies and develop operational tools, making it critical for the company's growth.

Benefits

100% medical, dental & vision insurance coverage

Flexible PTO

401k with employer match

Wellness stipend

Fertility HRA up to $10,000

Pet insurance

Qualifications

• Minimum 8 years of experience in risk management.
• Minimum 2 years of experience building and managing teams.
• Strong background in process development and improvement.
• Excellent written and verbal communication skills.

Responsibilities

• Manage and build a team of Fraud Operations Specialists.
• Develop understanding of Ramp's risk management policies.
• Partner with teams to build best-in-class risk tooling.
• Leverage analytics to evaluate solutions for efficiency.

Skills

Risk management

Team management

Process development

Investigative skills

Communication skills

Data analysis

Job description

A leading financial operations platform is seeking a Fraud Operations Manager to build and lead a team focused on fraud detection and prevention strategies. The role requires managing operations to ensure efficiency while utilizing data and analytics for strategic decision-making. The ideal candidate has substantial risk management experience and effective team management skills. This position includes significant collaboration across departments to enhance policies and develop operational tools, making it critical for the company's growth.