Fraud Operations Investigator II

Global Trade Plaza; Regina; Remote; CAD 55,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming credit into a more honest and user-friendly experience. As a key player in fraud prevention, you will conduct investigations, analyze trends, and collaborate with various teams to enhance our fraud monitoring processes. This role offers the flexibility of remote work, allowing you to thrive in a supportive environment. With competitive pay and a comprehensive benefits package, including health coverage and flexible spending options, this position is perfect for those passionate about making a difference in the financial sector. Embrace the opportunity to grow with an innovative firm that values its people.

Benefits

100% subsidized medical coverage

Generous stipends for technology and lifestyle needs

Competitive vacation and holiday schedules

Employee stock purchase plan

Qualifications

• Fluency in French is essential for this role.
• Solid understanding of financial fraud and investigations required.

Responsibilities

• Conduct investigations on fraud cases, identifying patterns.
• Handle complex cases and collaborate to address procedural gaps.

Skills

Fluent in French

Project oversight

Cross-functional collaboration

Understanding of financial fraud

Investigative techniques

Basic knowledge of Reg E and Reg Z

SQL experience

Job description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a company that underwrites and services loans, we are extremely attentive to fraud prevention. We will not be successful unless we maintain and scale out our exceptional fraud monitoring and deterrence processes, keeping would-be fraudsters at bay.

What You’ll Do

• Conduct investigations on fraud cases, identifying patterns and trends that require escalation.
• Handle complex cases, pinpoint procedural gaps, and collaborate cross-functionally to address these gaps and update procedures as needed.
• Complete ad hoc tasks and small projects, collaborating with teams such as analytics, QA, training, knowledge management, compliance, and legal as needed.
• Support our vendor teams with escalations.

What We Look For

• Fluent in French (written, spoken, and reading proficiency)
• Experience overseeing projects
• Experience working cross-functionally
• Solid understanding of financial fraud and investigations (e.g., identity theft, account takeover, social engineering), including investigative techniques, red flags, and relevant tools and systems
• Basic knowledge of Reg E and Reg Z regulations - SQL experience is a plus, though not required

Pay Grade - D
Equity Grade - 1

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience, and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness, and tech spending, and benefits (including 100% subsidized medical coverage, dental, and vision for you and your dependents).

CAN base pay range per year: $55,000 - $75,000

Please note that visa sponsorship is not available for this position.

Remote Work Policy

Affirm is proud to be a remote-first company! The majority of our roles are remote, and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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