Franchise Hotel - Sales manager

InterContinental Hotels Group; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading luxury hotel brand as a Sales Coordinator in Montreal, where you'll be the main point of contact for event and group clients. This full-time role involves managing inquiries, building client relationships, and coordinating events to create unforgettable guest experiences. Ideal candidates will have a passion for hospitality, strong interpersonal skills, and the ability to thrive in a dynamic team environment.

Benefits

Public transportation reimbursement

Flexible schedules

Access to a retirement savings plan (RRSP)

Employee and friends & family hotel rates worldwide

24/7 Employee Assistance Program

Health and dental insurance

Qualifications

• Previous experience in group, meeting, or event coordination in a hotel or sales environment.
• Fluent in both French and English, written and spoken.
• Must hold a valid work permit to work in Canada.

Responsibilities

• Respond to incoming inquiries and develop new business opportunities.
• Negotiate and finalize contracts and BEOs.
• Coordinate all aspects of events and ensure guest satisfaction.

Skills

Interpersonal skills

Attention to detail

Negotiation skills

Time management

Job description

[aboutus]

InterContinental Hotels & Resorts, the world’s most prestigious luxury hotel brand, has been at the forefront of international travel since the 1940s. We are passionate about sharing our global expertise and cultural knowledge, all within truly impressive settings. We are proud to be genuine ambassadors of the InterContinental brand — and to be part of it, you’ll need a passion for travel, culture, and an appreciation for diversity.

We create experiences that inspire those seeking a richer perspective on the world. If you're ready to embrace a world of possibilities, we’d love to welcome you to the world’s most international luxury hotel brand.

Working at InterContinental Montréal means creating an exciting stay that leaves lasting memories.
A perfect blend of the intimate atmosphere of a boutique hotel and the outstanding service of a luxurious AAA 4-Diamond property, InterContinental Montréal brings together the best of both worlds. We are recognized for our prime location, exceptional service, and the quality of the products we offer.

Want to be part of our team?
We are currently looking for afull-time Sales Coordinator, Monday to Friday, to join our Sales Department.

Our mission is to provide an exciting, enriching, elegant, and timeless experience. This experience is at the heart of everything we do — and it’s why we are so passionate about our work. Our colleagues are encouraged and inspired to use their passions to go above and beyond and create unforgettable memories for our guests.

[daytoday]

As a Sales Coordinator, you will be the main point of contact for our event and group clients:

• Respond to incoming inquiries (emails, walk-ins, phone calls) and develop new business opportunities
• Build and maintain strong relationships with existing clients
• Conduct prospecting
• Negotiate and finalize contracts and BEOs, ensuring deposit and final payment deadlines are met
• Understand client needs and offer the best solutions (venues, menus, additional services)
• Coordinate all aspects of events (floor plans, billing, etc.)
• Work closely with hotel departments to ensure guest satisfaction
• Handle sales of individual and group rooms, manage room blocks, and achieve revenue targets
• Be present on-site during events and group stays, including evenings, weekends, and holidays as needed

[requirements]

What we expect from you:

• Previous experience in group, meeting, or event coordination in a hotel or sales environment
• Passion for outstanding guest experiences
• Confidence in proactively preventing issues and handling service recovery when necessary
• Desire to work in a dynamic, motivated team and grow professionally
• Strong interpersonal skills and team spirit
• Excellent attention to detail
• Outstanding administrative and time management skills
• Willingness to learn and collaborate
• Fluent in both French and English, written and spoken
• Negotiation skills and results-oriented mindset
• Must hold a valid work permit to work in Canada.

[benefits]

We provide our employees with everything they need to succeed, including a competitive salary that rewards your hard work and a wide range of benefits designed to help you reach your full professional potential.

We welcome everyone and build inclusive teams where we celebrate differences and encourage people to be themselves. We are proud to offer equal employment opportunities to all candidates and employees, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability. We foster a culture of trust, support, and acceptance — always embracing diverse backgrounds, experiences, and perspectives.

Some of the benefits we offer:

• Public transportation reimbursement
• Competitive salary
• Flexible schedules
• Access to a retirement savings plan (RRSP)
• Employee and friends & family hotel rates worldwide
• 24/7 Employee Assistance Program
• Recognition programs
• Health and dental insurance
• A workplace that values initiative and creativity

Join us and become part of our hotel family.