Four Brothers | AM/PM Host

Omni Hotels & Resorts; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a friendly and motivated host to join their dynamic team. In this role, you will be responsible for greeting and seating guests, ensuring exceptional customer service while promoting hotel services. You'll enjoy a vibrant work environment where your commitment to service excellence is valued. This position offers competitive pay, flexible scheduling, and various benefits, including room discounts and complimentary meals. If you have a passion for serving others and thrive in a fast-paced environment, this opportunity could be your perfect match.

Benefits

Competitive pay

Omni room discounts

401k matching

Paid time off

25% food discounts

Complimentary associate meals

Complimentary bus passes

Qualifications

• Commitment to exceptional customer service is essential.
• Strong verbal and written communication skills are required.

Responsibilities

• Greet and invite patrons to dine, providing superior service.
• Monitor dining rooms for seating availability and guest safety.

Skills

Exceptional customer service

Strong verbal communication

Strong written communication

Ability to lift and carry up to 10lbs

Flexibility in scheduling

Education

Alcohol training certification (TABC)

Food handlers training certification

Job description

Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

To greet and seat guests according to Omni Hotels service standards. Promote the hotel services to hotel and local guests enthusiastically.

Compensation and Benefits:

• Host pays $16.00/hour
• Competitive pay
• Omni room discounts
• Benefits
• 401k matching
• Paid time off
• 25% food discounts
• Complimentary associate meals
• Complimentary bus passes

Responsibilities

• Greet and invite Riverwalk patrons to dine in restaurant
• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
• Answer phone and record reservations in accordance to MOS standards
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell
• Assist service operations
• Must have full familiarity with menus

Qualifications

• Be committed to providing exceptional customer service
• Must have strong verbal and written communication skills
• Prior host experience preferred
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Must be able to work in various conditions, outside exposed to elements
• Flexible scheduling to include nights, weekends, and holidays
• Must have alcohol training certification (TABC) and food handlers training certification