Forward Deployed Engineer, Infrastructure Specialist (North America)

Cohere; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

Deepstreamtech is seeking an experienced engineer in Toronto to shape enterprise AI applications. You will work directly with clients to deploy AI solutions, leveraging your expertise in Kubernetes and cloud infrastructure.

This role includes leading North deployments and collaborating with IT teams to meet security and data management standards. If you're passionate about customer relations and working at the forefront of AI technology, this position is for you.

Qualifications

• Experience with customer-facing roles in technology.
• Proven ability to deploy enterprise software in cloud environments.
• Strong Kubernetes cluster management skills.

Responsibilities

• Shape enterprise AI applications and client interactions.
• Lead North deployment in cloud and on-premises environments.
• Ensure compliance with data privacy and security standards.

Skills

Customer interaction

Kubernetes administration

DevOps and CI/CD tools

Cloud infrastructure expertise

Networking and virtualization knowledge

Job description

Requirements

• You have experience with and enjoy working directly with customers
• You have experience deploying enterprise software in private/hybrid cloud environments
• You have proven experience administering production Kubernetes clusters and expertise with Helm
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
• You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
• You excel in fast-paced environments and can execute while priorities and objectives are a moving target

What the job involves

• This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications
• As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications
• Our esteemed clients include industry leaders like RBC, Dell, and LG CNS
• We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI
• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout
• Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices
• Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
• Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards
• Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime