Forward Deployed Engineer

FDE Times; île-de-Lamèque; On-site; CAD 170,000 - 255,000; Full time

Benefits offered by this job

Equity — own a meaningful piece of the

Fully paid health coverage through AET

Dental and vision coverage

Fertility and family-forming support

Parental leave

Unlimited PTO

401(k)

Relocation support to NYC

Workstation stipend

Team meals and coffee

Job summary

Confido is building an AI operating system that unifies cash application, deductions, trade, and planning for CPG brands. We partner with over 250 brands and recently raised a $55M Series B to accelerate momentum.

The Forward Deployed Engineer will work directly with enterprise customers to turn real-world financial workflows into production software, bridging engineering, product, and customer success. You’ll help customers go from kickoff to live while shaping the core platform.

Qualifications

• 2+ years of software engineering experience.
• Comfort working directly with customers and ambiguous problems.
• CS degree or equivalent experience.
• Experience with data pipelines, AI systems, or integrations.
• Strong communication and product intuition.
• Interest in early-stage startups and high ownership roles.

Responsibilities

• Onboard and implement enterprise customers.
• Translate operational workflows into scalable Confido features.
• Build integrations with customer systems and data sources.
• Extend the platform to support complex financial workflows.
• Identify product gaps and collaborate with product/engineering to close them.

Skills

Customer interaction

Ambiguity handling

Strong communication

Product intuition

Ownership mindset

Education

CS degree or equivalent experience

Tools

Rails

Python

Typescript

React

Vue

Postgres

Snowflake

AWS

Datadog

Appsignal

Mezmo

PostHog

Claude SDK

Job description

Job Description

The brands on your kitchen shelf are run by people doing extraordinary work that nobody sees.

The brands on your kitchen shelf are run by people doing extraordinary work that nobody sees.

We’re building the platform they run on, and a brand they'll be proud to be part of.

Confido is the AI operating system that runs cash application, deductions, trade and planning in one place for CPG brands. That means Finance, Sales, and Ops finally work on the same number.

We’re trusted by 250+ brands managing $30B+ in revenue, including Daisy, OLIPOP, Simple Mills, Idahoan, and more. We've achieved best-in-class growth and recently raised a $55M Series B led by Insight Partners to accelerate our momentum.

If you want your work on shelves everywhere — and outsized ownership while you build — we'd love to meet you.

The Role

We are looking for a Forward Deployed Engineer to work directly with enterprise customers to turn real-world financial workflows into production software.

This role sits at the intersection of engineering, product, and customer implementation.

You’ll help customers go from kickoff → live while shaping the core platform.

Check out this site for more info about Engineering @ Confido.

What You'll Do

• Work directly with enterprise customers during onboarding and implementation
• Translate operational workflows into scalable Confido product features
• Build integrations with customer systems and data sources
• Extend the platform to support complex financial workflows
• Identify product gaps and collaborate with product/engineering to close them

Typical projects include

• AI-powered document ingestion for financial data
• Retailer and freight portal integrations (ex: Kroger)
• Financial analytics and forecasting pipelines
• Internal tools and customer-facing product features

What We're Looking For

Required

• 2+ years of software engineering experience
• Comfort working directly with customers and ambiguous problems

Nice to Have

• Experience with data pipelines, AI systems, or integrations
• Strong communication and product intuition
• Interest in early-stage startups and high ownership roles
• CS degree or equivalent experience

Stack

• Backend: Rails, Python
• Frontend: Typescript, React, Vue
• Data: Postgres, Snowflake
• Infra: AWS, Datadog, Appsignal, Mezmo
• Product Analytics: PostHog
• AI: Claude SDK + foundation models

Perks + Benefits

• Equity — own a meaningful piece of the company you’re helping build
• Fully paid health coverage through Aetna — we cover 100% of employee premiums
• Top-tier dental and vision coverage through Guardian
• Carrot Fertility Pro — comprehensive fertility and family-forming support
• 12 weeks of paid parental leave
• Unlimited PTO — plus regular 4-day holiday weekends we actually take
• 401(k) through Vestwell
• Paid relocation support — we’ll help you make the move to NYC
• Fully equipped workspace from day one — laptop, monitor, keyboard, and a $200 stipend to personalize your setup
• Team perks — catered Friday lunches, team dinners, and unlimited coffee + snacks featuring products from the brands we work with

Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.