Food Services Supervisor

The Salvation Army; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community service organization in Ottawa is seeking a Food Services Supervisor to manage kitchen operations and ensure nutritional needs are met for residents. The ideal candidate will have a Culinary Skills Certificate, safe food handling certification, and experience in a supervisory role within a commercial kitchen. This position includes weekend shifts and requires strong organizational and communication skills.

Qualifications

• 1-2 years experience in a supervisory role within a commercial kitchen environment.
• 3 years experience in the food service industry.

Responsibilities

• Supervise weekend food services staff to meet expectations.
• Support menu planning for nutritious and enjoyable meals.
• Assist in ordering food items from approved suppliers.
• Ensure food safety and maintenance of the kitchen and dining areas.
• Compile operation reports and statistics.
• Train staff in emergency and safety procedures.

Skills

Excellent organizational skills

Effective communication skills

Effective problem solving skills

Ability to cook and prep food as per safe food handling guidelines

Effective coaching skills

Strong sense of integrity and confidentiality

Education

Culinary Skills College Certificate

Safe Food Handling Certificate

Police Background Check

Job description

Who We Are

The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. We support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Food Services supervisor supports the Coordinator in ensuring the nutritional needs of the residents of the Ottawa Booth Centre are met through the ongoing smooth and efficient management of the food services department, practicing and enforcing safe food handling standards. The Supervisor is solely responsible for the operations of the kitchen in the absence of the Coordinator.

Accountabilities

• Provide overall supervision of weekend food services staff ensuring expectations and accountabilities are in line with the expectations of the Coordinator
• Support in menu planning to ensure a variety of meals are nutritious, enjoyable, and in accordance with the Canadian Food Guide
• May assist in the ordering of food items and other supplies from approved suppliers using the purchase order system
• Assists in ensures all food and food deliveries are stored to safe food handling guidelines and tracked in the inventory system
• Ensures that the physical maintenance and cleanliness of the kitchen and dining areas in accordance with Health and Safety standards
• Ensures the accurate compiling of operation reports and statistics such as meal costs, meals served, fridge/freezer temperature checks etc
• Ensures weekend food services staff are aware of and trained in emergency and safety procedures

Hours of Work - Friday, Saturday and Sunday 8:00 am - 4:30 pm

Working Conditions

• The working location for this position is the kitchen at the Ottawa Booth Centre
• The position requires a significant amount of walking and standing
• The position requires the ability to lift up to 50 lbs unassisted
• May encounter upset or verbally abusive residents

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.

Education, Qualifications and Certifications

• Successful completion of a one-year Culinary Skills College Certificate
• Current safe Food Handling Certificate
• A Police Background Check acceptable to the Salvation Army

Experience and Skilled Knowledge Requirements

• Minimum of 1-2 years experience in a supervisory role within a commercial kitchen environment
• Minimum 3 years experience in the food service industry

Skills and Capabilities

• Excellent organizational skills
• Effective communication skills, written and verbal
• Effective problem solving skills
• Ability to cook and prep food as per safe food handling guidelines
• Effective coaching skills
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility

Compensation

The target hiring range for this position is $23.28 to $29.10 with a maximum of $34.92. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.