food services manager

L & Z Trinity Food Ltd; Rockland; On-site; CAD 100,000 - 500,000; Full time

Job summary

An established industry player in the food service sector is seeking a dynamic individual to oversee daily operations. This role requires a blend of customer service excellence and strong organizational skills to ensure smooth operations in a fast-paced environment. The ideal candidate will have a high school diploma and relevant experience, along with proficiency in various computer applications. You will be responsible for managing a team, negotiating with suppliers, and ensuring customer satisfaction. Join a vibrant team where your contributions will make a significant impact on the service experience and operational success.

Qualifications

• 1-2 years of experience in a supervisory role in a fast-paced environment.
• Strong organizational and negotiation skills are essential.

Responsibilities

• Plan, organize, direct, control and evaluate daily operations.
• Negotiate with suppliers and clients for services and supplies.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Negotiation Skills

Organizational Skills

Interpersonal Skills

Flexibility

Reliability

Education

Secondary (high) school graduation certificate

Tools

Accounting software

MS Excel

MS Office

Point of sale system

Electronic cash register

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Urban area

Budgetary Responsibility

• $100,001 - $500,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Computer and Technology Knowledge

• Accounting software
• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods
• Overtime required

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player