Food Service Worker - Various Positions

Thunder Bay; Northwestern Ontario; On-site; CAD 32,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Worker to join their team in providing high-quality meal service to residents and patrons. This role involves preparing and serving meals, ensuring safety and cleanliness, and delivering exceptional customer service. Ideal candidates will have a passion for food service and a commitment to supporting the needs of the elderly. Join a supportive environment that values teamwork and offers opportunities for professional development in the healthcare food service sector.

Qualifications

• Grade ten education or equivalent is required.
• Current Safe Food Handling certification is mandatory.
• Completion or enrollment in a food service worker training program.

Responsibilities

• Serve meals ensuring quality and portion control.
• Handle food safely and maintain cleanliness.
• Provide courteous customer service to residents and patrons.

Skills

Effective communication skills

Ability to work independently

Good lifting techniques

Safety and sanitation techniques

Understanding of elderly needs

Education

Grade ten education or equivalent

Safe Food Handling certification

Food service worker training program

Job description

POSITION SUMMARY: Under the supervision of the Manager - Food & Nutrition Services, or designate, is responsible for the pre and final preparation of foods, service to residents, staff, patrons (Meals on Wheels, Jasper Place, Grace Remus Daycare, etc.), special functions, catering, and maintaining cleanliness of work areas according to the assigned shift.

MAJOR RESPONSIBILITIES:

1. Serve meals to residents, staff, and patrons, ensuring quality, portion control, and attractive presentation following best practices, including therapeutic and texture-modified diets; observe, record, and report concerns to Supervisor or designate per Ministry of Health and Long-Term Care standards.
2. Handle food safely, ensuring correct storage of food materials.
3. Operate all food service equipment, including the cash register.
4. Maintain cleanliness of work area and equipment.
5. Use equipment carefully, follow supply, chemical, and hazard reporting protocols.
6. Load and transport dishes to and from kitchen and dining areas.
7. Wash dishes, utensils, pots, pans, and other kitchenware.
8. Provide courteous customer service to residents, families, staff, visitors, and patrons.
9. Participate in meetings, training, and complete education as assigned.
10. Engage in safety procedures, including fire drills and evacuations.
11. Perform other duties as assigned.

QUALIFICATIONS:

Education/Experience:

• Grade ten education or equivalent.
• Current Safe Food Handling certification approved by the Thunder Bay District Health Unit.
• Completion or enrollment in a food service worker training program approved by a college or private career college, or meets training requirements under Reg. 246/22 of the Fixing Long Term Care Act.
• Relevant skills, knowledge, and experience in institutional, healthcare, restaurant, or hospitality food service.

Skills/Abilities:

• Effective communication skills, both oral and written.
• Ability to work independently and in a team.
• Good lifting, safety, and sanitation techniques.
• Interest and understanding of the needs of the elderly and frail.
• Competency under the Occupational Health and Safety Act.

Assets:

• Experience in healthcare food services (long-term care, hospital, retirement home).

CONDITIONS OF EMPLOYMENT:

• Proof of full COVID-19 vaccination required at conditional offer.
• Review and attest to all Pioneer Ridge Staff Immunization Policies before starting.
• Willingness to work shifts, including holidays and weekends.
• Successful two-step tuberculosis skin test within 12 months prior.
• Police Vulnerable Sector Check (PVSC) clearance.
• Complete Offence & Professional Misconduct Declaration.
• Complete mandatory training annually.
• Maintain current Safe Food Handling certification.

General Information: As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, visible minorities, women, and the 2SLGBTQ+ community.