Food Service Supervisor Full Time

COMPASS GROUP CANADA; Halifax; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

Compass Group Canada is seeking a Food Service Supervisor to assist the manager on duty and oversee multiple food service units in a Halifax setting. The role emphasizes customer service, safety compliance, and staff supervision.

The ideal candidate has a year of management experience, a FoodSafe Level 1 certification, and strong knowledge of health and safety practices, with excellent communication and Microsoft Office skills. Union experience is a plus.

Qualifications

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist Shift Managers to supervise multiple food service units.
• Supervise menu item production, cash readings, and staff scheduling.
• Learn from Shift Manager to resolve labour relations issues; track weekly inventories and costs.
• Communicate positively to café patrons and address issues promptly.
• Ensure compliance with Quality Assurance and Health & Safety, WHMIS regulations.
• Coordinate inspections and WHMIS training; report incidents to head office.
• Maintain HACCP standards in food preparation.

Skills

Supervisory skills

Customer service

Communication skills

Microsoft Office

Motivate and lead staff

Food service catering knowledge

Unionized employee relations (asset)

Education

FoodSafe Level 1 Certification

Tools

WHMIS training

Job description

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be ourFood Service Supervisors? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role.

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.