food service supervisor

Tim Hortons; Windsor; On-site; CAD 35,000 - 45,000; Full time

Job summary

A well-known coffee chain in Windsor is looking for a Supervisor to oversee food preparation activities. You will manage staff, ensure quality standards, and handle customer inquiries. Experience in food service and knowledge of culinary genres are required. The role offers permanent employment with 30 to 40 working hours per week.

Benefits

Travel expenses paid by employer

On-the-job training and mentorship for youth

Qualifications

• 1-2 years of supervisory experience in a food service environment.
• Ability to work in a fast-paced setting with tight deadlines.
• Experience in training staff on safety and sanitation procedures.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of food preparation staff.
• Address customers' complaints or concerns.

Skills

Supervisory skills

Knowledge of culinary genres

Customer service

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Various locations
• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays

Supervision

• 5-10 people

Transportation / travel information

• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Physically demanding

Government programs

• Recognized employer

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 30 to 40 hours per week