food service supervisor

Pho Hoa Restaurant; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated supervisor to oversee food preparation and staff activities. This role involves ensuring high-quality service, training team members, and maintaining operational standards in a fast-paced environment. The ideal candidate will have a strong focus on client satisfaction and interpersonal skills, making them a key player in creating a welcoming atmosphere. Join a dynamic team that values flexibility and teamwork, and contribute to a thriving culinary experience that delights customers and fosters a positive work environment.

Qualifications

• 1-2 years of experience in a restaurant setting.
• Ability to train staff in job duties and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food and service meet quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting: Restaurant

Tasks

1. Establish methods to meet work schedules
2. Supervise and co-ordinate activities of staff who prepare and portion food
3. Train staff in job duties, sanitation and safety procedures
4. Estimate ingredient and supplies required for meal preparation
5. Ensure that food and service meet quality control standards
6. Address customers' complaints or concerns
7. Maintain records of stock, repairs, sales and wastage
8. Prepare food order summaries for chef
9. Supervise and check assembly of trays

Supervision

Food and beverage servers

Transportation / travel information

Public transportation is available

Work conditions and physical capabilities

1. Fast-paced environment
2. Work under pressure
3. Combination of sitting, standing, walking
4. Bending, crouching, kneeling

Personal suitability

1. Client focus
2. Efficient interpersonal skills
3. Flexibility
4. Team player

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

1. Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
2. Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees
3. Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

1. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
2. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities