food service supervisor

The Big Moo Ice Cream Parlor; Town of Sylvan Lake; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading ice cream parlor in Sylvan Lake, AB, is seeking a Food Service Supervisor to oversee food preparations, train staff, and ensure high quality service and standards. The role involves managing a team, maintaining records, and addressing customer concerns in a fast-paced, dynamic environment.

Benefits

Other benefits

Qualifications

• 2 years to less than 3 years of experience required.

Responsibilities

• Supervise and co-ordinate activities of staff that prepare and portion food.
• Train staff in job duties, sanitation, and safety procedures.
• Ensure food and service meet quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys

Supervision

• 11-15 people
• Food service counter attendants and food preparers
• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 2 years to less than 3 years

Other benefits

• Other benefits

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The Big Moo Ice Cream Parlor in Sylvan Lake, AB