food service supervisor

HARVEY'S; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular fast-food chain in Toronto is seeking a Food Service Supervisor. The role involves supervising food preparation staff, ensuring food quality standards, and addressing customer complaints. The ideal candidate has a secondary school diploma and 1-2 years of experience in a related field. This permanent position requires working 35 hours per week in a fast-paced environment.

Qualifications

• 1 to 2 years of experience in a supervisory role in food service.
• Knowledge of culinary genres.
• Ability to establish work schedules.

Responsibilities

• Establish methods to meet work schedules.
• Supervise activities of food preparation staff.
• Ensure food quality control standards are met.
• Address customer complaints or concerns.
• Maintain records of stock, sales, and wastage.
• Prepare and submit reports.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Education : Secondary (high) school graduation certificate

Experience : 1 year to less than 2 years

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 1 to 2 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week