Food Service Supervisor

A&W Restaurant; The Pas; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Free parking available

On-the-job training tailored to youth

Job summary

A&W Restaurant in Canada is seeking a dedicated Supervisor to manage food service operations. This role involves establishing work schedules, supervising staff, ensuring quality control standards, and addressing customer concerns while fostering a positive team environment.

Ideal candidates will have 1-2 years of experience in the food service industry, excellent interpersonal skills, and the ability to work under pressure. Benefits include flexible working hours and on-the-job training.

Qualifications

• 1-2 years of experience in a similar role.
• Ability to train staff in job duties and sanitation procedures.
• Experience in supervising a team.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of food preparation staff.
• Ensure food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customer complaints.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

No degree, certificate or diploma

Job description

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co‑ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays.
• Establish work schedules.

Supervision

• Supervision: 5-10 people, 11-15 people.
• Food and beverage servers.
• Food service counter attendants and food preparers.
• Kitchen and food service helpers.
• Working groups.
• Staff in various areas of responsibility.

Qualifications

• Education: No degree, certificate or diploma.
• Personal suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, dependability.

Experience

1 year to less than 2 years.

Work Conditions

• Fast‑paced environment.
• Work under pressure.
• Combination of sitting, standing, walking.
• Standing for extended periods.
• Bending, crouching, kneeling.
• Walking.
• Attention to detail.

Employment Terms

• Early morning, evening, shift, flexible hours, morning, night, on call, day, weekend, overtime available.

Benefits

• Free parking available.
• Support for youths: offers on‑the‑job training tailored to youth.