food service supervisor

Burger King Swift Current; Swift Current; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in Swift Current is looking for a dedicated Food Service Supervisor to manage staff and ensure high-quality food service. The ideal candidate will have a secondary school diploma and at least 1 year of experience in food service. This role involves supervising food preparation, training staff, maintaining quality control, and managing customer queries. Join us to contribute to a welcoming environment for diverse employees, including youth and newcomers.

Benefits

Mentorship opportunities for youth

Diversity and cross-cultural training

Support for newcomers

Invitations to cultural awareness training

Qualifications

• 1 to 2 years of experience in food service.
• Experience in training staff and quality control.
• Ability to handle customer complaints effectively.

Responsibilities

• Supervise and co-ordinate activities of staff preparing and portioning food.
• Ensure food and service meet quality control standards.
• Establish methods to meet work schedules.

Skills

Supervision

Sanitation and safety procedures

Customer service

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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