- Secondary (high) school graduation certificate
Work setting
- On-site customer service
- Fast food outlet or concession
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Establish work schedules
Supervision
- 1 to 2 people
- Food service counter attendants and food preparers
Work conditions and physical capabilities
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Team player
Experience
- 7 months to less than 1 year
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