Food service supervisor

Kibbi Technologies Inc.; St. Catharines; On-site; CAD 42,000 - 54,000; Full time

Job summary

Kibbi Technologies Inc. is seeking a Food Service Supervisor to coordinate and oversee the daily operations of a fast-paced cafeteria/food service outlet in the Niagara region.

The role involves supervising cooks and servers, ensuring quality and safety standards, and addressing customer feedback. The ideal candidate will have a secondary school diploma and at least 7 months to less than 1 year of experience in food service, with strong teamwork and communication skills.

Qualifications

• Minimum secondary school graduation certificate.
• 7 months to less than 1 year of experience in food service or related roles.
• Experience supervising staff in a fast-paced environment.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of kitchen and service staff.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredients and supplies for meal prep.
• Hire food service staff and support onboarding.
• Ensure food quality and service standards are met.
• Address customer complaints or concerns.
• Maintain stock and records of sales and waste; prepare reports.

Skills

Leadership

Customer focus

Teamwork

Education

Secondary school diploma

Job description

• Education: Secondary (high) school graduation certificate


• Experience: 7 months to less than 1 year

WORK SETTING

• Cafeteria


• Fast food outlet or concession

TASKS

• Establish methods to meet work schedules


• Supervise and co-ordinate activities of staff who prepare and portion food


• Train staff in job duties, sanitation and safety procedures


• Estimate ingredient and supplies required for meal preparation


• Hire food service staff


• Ensure that food and service meet quality control standards


• Address customers' complaints or concerns


• Maintain records of stock, repairs, sales and wastage


• Prepare and submit reports


• Establish work schedules

SUPERVISION

• Cook (general)


• Food and beverage servers


• Food service counter attendants and food preparers


• Kitchen and food service helpers


• Staff in various areas of responsibility

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment


• Standing for extended periods

PERSONAL SUITABILITY

• Client focus


• Efficient interpersonal skills


• Flexibility


• Team player

EMPLOYMENT TERMS OPTIONS

• Flexible hours


• Overtime available

SUPPORT FOR YOUTHS

• Participates in a government or community program or initiative that supports youth employment


• Offers mentorship, coaching and/or networking opportunities for youth


• Work Term: Permanent


• Work Language: English


• Hours: 36 to 44 hours per week